Customer Relationship Management
Context: Business
Systems and practices used to manage interactions with customers and prospects.
What Does CRM Stand For?
CRM
Most common meaning
Customer Relationship Management
CRM stands for Customer Relationship Management, a term for strategies, processes and software used to manage interactions with customers and prospective customers.
AT A GLANCE
CRM quick facts
- Full form
- Customer Relationship Management
- Field / context
- Business
- Other meanings
- 0 additional meanings
- Written as
- CRM
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CRM meanings by context
How CRM is used in a sentence
These examples show the abbreviation in context. They are explanatory examples, not medical, legal or professional instructions.
BusinessCustomer Relationship Management
βThe sales team records customer calls and follow-ups in its CRM.β
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